Memberships

Memberships are month-to-month and auto-charge on the 1st.

Perks

• Secured spot in class.
• Unused classes roll over.
• Discounts on camps, workshops, events.
• Free open gym for ages 13+.
• No long term commitment.

Pricing

Happy Hoppers

• 1x/week: $115/mo
• 2x/week: $185/mo
• Drop-in: $39

Youth/Teen

• 1x/week: $159/mo
• 2x/week: $229/mo
• Drop-in: $49

Intermediate

• 1x/week: $169/mo
• 2x/week: $239/mo
• Drop-in: $49

Frog Team

• 1x/week: $185/mo
• 2x/week: $255/mo
• 3x/week: $325/mo
• Drop-in: $50

Adult

• 1x/week: $120/mo
• Unlimited: $165/mo
• Unlimited+Silks: $205/mo
• Drop-in: $40

Open Gym

• Free with membership
• 1 open gym: $15
• 10 open gym bundle: $120

Discounts

• 10% military/public safety
• LIFT (financial aid)

Starting memberships

Always reserve a client's spot in class before billing.

Starting mid-month

1. Check for a card on file.
2. Count how many classes remain in the current session.
3. Pro-rate the membership for that many classes.
4. Check if they meet requirements to waive the initiation fee.
5. Start the full membership next month.

Starting next month

1. Check for a card on file.
2. Check if they meet requirements to waive the initiation fee.
3. Start the full membership next month.

Initiation fees

Memberships include a $50 initiation fee. Waive the fee if: a member is returning from a Freeze, simply switching membership types, or a trial student is signing up within 24 hours after their trial.

Pausing memberships

For members who don’t want to cancel, but will be missing class for an extended period of time.

Types of pauses

Annual Allowance

• 1 month per year.
• Contact log on account.
• Spot saved on return.

Limited Membership

• 2 months max.
• Half the price of our most basic tier.
• 2 classes/month to be scheduled as drop-ins.
• Spot saved on return.

Freeze

• 5 month duration.
• Waives initiation fee on return.
• Spot not saved on return.

Best pause options

1 month

• If they can’t attend any classes: Annual Allowance
• If they can attend some classes: Limited Membership

2 months

• If they can’t attend any classes: Freeze
• If they can attend some classes: Limited Membership

3+ months

- Freeze

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Annual Allowance - 1 Month Free Pause

We make a contact log on your account. You keep all your reservations outside that month. If you’re going to be gone for one month this is for you.

Limited Membership – 2 months max.

This membership is half the price of our most basic tier & includes just 2 classes. You can use them that month or the following month. You keep all your reservations outside those months and can be reserved for your 2 classes. If you’re going to be gone for 2-3 months, this is for you.

Freeze Policy – $10/month, 5 month duration.

Freeze removes your class reservations, but prevents you from paying initiation fees upon your return. If you are on freeze for the full 5 months, you will no longer be charged and when you come back, you will not have to pay initiation fees. If you’re going to be gone more than 3 months or are not sure how long you’ll be gone but think you will come back eventually, this is for you.

Cancelling memberships

We require notice 1 business day prior to billing date to cancel a membership. The client loses their spot in class and must pay an initiation fee on return.

When cancelling a membership, set the termination date to the end of the month they’ve already paid for to avoid unnecessary charges (example: May 31st, not June 1st).

Makeup policy

We require 24 hours notice to “early cancel” a class, giving the client a makeup class credit which expires at the end of the following month. Anything beyond that is a “late cancel”, which forfeits the class.

Waitlists

Clients can be put on a class waitlist for up to 2 months. They can reach out after 2 months to extend the duration.